National Sponspors
 

Publications

Interesting Links


Australian Communications Industry Forum
www.acif.org.au/
The Australian Communications Industry Forum (ACIF) operates on the central premise that the best outcomes for all stakeholders in Australian telecommunications can be achieved by co-operation. The self-regulatory processes fostered by ACIF allow the interested parties to achieve consensus, obviating the need for government regulation.

Government Contact Centres Feb 2008
www.iqpc.com/au/gcc
IQPC?s 7th Annual Government Contact Centre conference will bring leaders from overseas and across Australia to share their proven solutions and innovative case studies with our delegates.

Achieving Excellence in Customer Service through Innovations in Technology, Leadership and Recruitment & Retention - Government Contact Centres 2008 will provide the tools you need to overcome these challenges in your own contact centre.