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National

At the Contact Centre industry’s coming of age party the ATA will announce it’s time to get serious about self-regulation

A special offer from Plantronics

Sponsor News: RightNow Delivers First Customer Experience Cloud Platform

Chapter News

SA Chapter Update - September 2010

ATA’s Future Leader Bursary for Queensland

Member Profile: Meet Steve Gurr

Centre & Event Reviews

Corporate Healing - building a healthy framework for the business and staff

Event Review: FISH - Catch The Energy - Release The Potential !!!

Call Design’s Boot Camp 2010 a roaring success

Articles & White Papers

Fall Back in Love with your Job

Case Study: Australia Post teams with CEAD to support Customer Satisfaction Initiatives

Tactics for Attracting Top Performers

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