National Sponsors
 

Welcome to the ATA

  • A core value at the ATA is recognising industry excellence and leadership and our flagship event is the 2013 ATA Awards, now in its 19th year. The 2013 ATA Awards is about recognising our champions, our teams, our leaders, our managers, our frontline, our innovators and importantly our customers. The 2013 ATA Awards is a celebration of the best and brightest in the Australian Contact Centre industry.

    Early bird rate until 15 February 2013
    Nominations close 30 April 2013  more

  • ATA Member Newsletter - May Issue. Awards Amazement: Articles Galore: Research & much much more!  more

  • The ATA, (known previously as Australian Teleservices Association), and Fifth Quadrant have formally announced a research partnership agreement which will provide their members, and the wider Australian Contact Centre industry, with the best quality industry information, reports and events.  more

Latest News

ATA Awards 2013. National Workforce Champion Finalists Announced. Research Results - BIG DATA ANALYTICS New Member Profile - ROYAL LIFE SAVING SOCIETY WA

More News

Events

SA Site Tour Allianz 29 May WA Quality Assurance Forum 30 May Webinar Core Program - WFM Module 6 - Scheduling Call Centre Staff - 4 June QLD National PD Resilience Workshop - 5 June

Upcoming Activities & Events

Features

2012 ATA Awards - The Winners! 2012 ATA National Conference - A Review 2012 ATA Awards - Winner Profiles

Research Partner