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Welcome to the ATA

  • The ATA provides comprehensive, independent and quality professional development, information, mentoring and networking services to the Contact Centre industry in Australia. The ATA addresses the growth and development needs of individual members and organisations through the delivery of various events and programmes. The ATA supports and champions growth, innovation and success for practitioners, organisations and the region.  more

  • CONTACT CENTRES IN THE DRIVER’S SEAT

    Michael Meredith reflects on the role contact centres have played over the years, to celebrate the position the sector now holds within Australia, and to forecast the industry’s future within Australia and the Asia Pacific region.
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Latest News

Julianne Wargren awarded Life Membership of the ATA Biometric Identification – a unique advantage. ‘Harnessing Voice Talent’ – why biometrics can help in the fight against fraud, money laundering & terrorism

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Events

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Features

ATA National Award Winners - Read their winner profiles 20 Years of the ATA - A History of the Contact Centre Industy Centres around Australia celebrate the ATA's 20th Anniversary