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Welcome to the ATA

  • Continuous Career Development (CCD) Programe

    The ATA has officially launched its new Continuous Career Development (CCD) Programme. The CCD Programme offers a tangible and measurable way for emerging leaders and managers to officially record their individual achievements, commitment, motivation and ongoing professional development.  more

  • ATA National Conference and Awards

    15-17 September 2010, Gold Coast Marriott Resort
    We're pleased to announce that the 2010 conference agenda is now available online. Conference keynote speakers include Stephen Lundin and Mark McCrindle.  more

Latest News

Plantronics EncorePro Brings Award Winning Form and Function to the Contact Centre 2010-11 Future Leaders Bursary Contact centre industry – an employees’ market

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Events

ATA National Conference 2010

ATA Professional Development: Workforce Management 1-2-3

ATA WA Coaching for Immediate Results

ATA National Awards Night

More Activities & Events

Features

ATA 2010 State Award Winner Profiles 20 Years of the ATA - A History of the Contact Centre Industy Centres around Australia celebrate the ATA's 20th Anniversary